Contact information

Helixora Desk is the online store operated by HELIXORA TECHNOLOGIES LLC, a Kentucky limited liability company and the legal seller for purchases on helixoradesk.com.

Email: support@helixoradesk.com. Email is our preferred channel for order details, return labels, complaints, and privacy requests.

Business telephone: +1 615-310-9687. You may also contact us by telephone during service hours.

Service hours: Monday through Friday, 9:00 AM to 6:00 PM Central Time, excluding United States federal holidays. Central Time means CST or CDT according to the season. Messages outside these hours are handled on the next business day.

Company address and dispatch origin: HELIXORA TECHNOLOGIES LLC, 202 South 2nd Street, Central City, KY 42330, United States.

Return address: HELIXORA TECHNOLOGIES LLC, Helixora Desk Returns, 202 South 2nd Street, Central City, KY 42330, United States. Email first for a prepaid return label and instructions. This address is not offered as a walk in retail store or customer pickup point.

Include your order number and checkout email when available. If the number is missing, give other details that help locate the purchase. Do not send passwords, full card details, or unnecessary identity documents. Customer service hours do not change the sent date of a timely return request.